Return and Refund Policy

At THSPrint, we take pride in offering a diverse range of high-quality, custom-made POD (Print-On-Demand) products, including ornaments, apparel, and more. As all our products are made-to-order, please read our Return and Refund Policy carefully.

 

Return Policy

 

Due to the personalized and made-to-order nature of our products, we do not have a general return policy. However, we understand that certain situations may warrant a refund. We offer a full refund within 24 hours of your order being placed.

 

If you encounter any issues after receiving your order, please contact us at contact@thsprint.com, and our support team will assist you promptly.

 

Frequently Asked Questions

 

1. Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. To cancel, email us at contact@thsprint.com with your order details, and we’ll guide you through the process.

2. What if my order arrives damaged?

If your order arrives damaged, please contact us at contact@thsprint.com immediately. We will coordinate with you to provide a replacement or refund, depending on the situation.

 

If you have any further questions or concerns, please don’t hesitate to reach out to our team. We are committed to ensuring your satisfaction and delivering high-quality products that meet your expectations.

 

Thank you for choosing THSPrint. We look forward to creating something special for you!