Shipping Policy

At THSPrint, we take pride in designing and selling unique, custom POD (Print-On-Demand) products, including ornaments, apparel, and more. Every item we offer is made-to-order and crafted with care to meet the highest standards. We understand the anticipation of receiving your order, and our goal is to ensure a smooth and transparent shipping process for all our valued customers.

 

Processing Time

 

Since each item is custom-made, we require 7-8 business days to process and produce your order. This ensures that every product receives the attention to detail it deserves to meet our quality standards.

 

Shipping Time

 

After your order is produced, it will be shipped promptly.

 

• Shipping within the United States: 6-8 business days

• International shipping: 9-12 business days

 

Please note that shipping times are estimates and may vary due to your location or unforeseen circumstances.

 

Tracking Information

 

Once your order is shipped, we will send a tracking code to your email. This code allows you to monitor your package’s journey and estimated arrival date. Should you have any questions or concerns about your order’s status, feel free to contact us at contact@thsprint.com.

 

FAQ

Question

  

Answer

How long does it take to process my order?

Our processing time is 7-8 business days, including the time needed for production and quality control.

How long will my order take to arrive?

 

Domestic orders take 6-8 days, while international orders may take 9-12 days.

What if my package is lost during transit?

 

In the rare event of a lost package, we will coordinate with the shipping carrier to resolve the issue and provide a replacement or a full refund.

How can I track my order?

 

You will receive a tracking code via email once your order is shipped. Use it to monitor your package.

Who do I contact if I have questions?

 

If you have any questions, contact our support team at contact@thsprint.com.

 

Thank you for choosing THSPrint! We are excited to bring your custom ideas to life and deliver high-quality products you’ll love.